Case Studies

Get an inside look at our business web conferencing solutions – straight from our customers.

Find case studies by industry.

Business Services

Business Fitness

Australian business consultancy firm uses GoToMeeting and GoToWebinar to teach prospects about its software and services.

"GoToWebinar is a great engagement tool that keeps the audience involved."

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Globalign

With its clients and workers located all around the world, global resourcing company Globalign considers GoToMeeting a necessity for customer acquisition, training and collaboration.

"We expect GoToMeeting to play a huge role in future growth."

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IN2 Innovation

A Texas-based design & development consulting firm uses GoToMeeting with HDFaces to capture the moment of inspiration regardless of location. The drawing tools, screen-sharing and video capabilities of GoToMeeting simplify collaboration across boundaries and accelerate time to market for new products.

"GoToMeeting is such an integral part of our business, we actually built our offices around it."

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Kaulkin Ginsberg

Kaulkin Ginsberg uses GoToMeeting to provide fast, high-impact and reliable demonstrations and training sessions to its customers in the financial services industry.

"GoToMeeting Corporate helps us make a great first impression."

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PLAUT

An international consulting company uses GoToMeeting and GoToWebinar to collaborate online with customers, demonstrate software applications and conduct internal meetings.

"Online meetings are a convenient way for our customers to get to know us and our services. Our employees consider GoToMeeting the ideal tool for discussions about projects while at the same time not having to travel."

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Xpitax LLC

Massachusetts-based tax and bookkeeping services provider Xpitax uses GoToMeeting to grow its outsourcing business and build strong relationships between U.S. clients and the company's staff in India.

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Communications

BigBand Networks

BigBand Networks, a leading provider of broadband multimedia platforms for video, voice and data, uses GoToMeeting for weekly staff meetings with employees in California, Massachusetts and Israel, as well as for cross-team and department collaboration.

"Since deploying GoToMeeting Corporate, we have seen a decrease in the average length of our company meetings because they're so much more productive."

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Marketron International

Marketron's sales department uses GoToMeeting to demonstrate its software products to radio and television broadcasters throughout North America.

"It cuts down on our travel costs, and our demos are more effective."

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Consumer Services

Angie’s List

To optimize user experience, a consumer services review site uses GoToMeeting with HDFaces to obtain authentic member feedback and enhance collaboration by distributed developers.

"Originally, whether we were talking to members or interacting with service companies, it was done in one city, face to face. Today we’re working across the country, so finding tools that allow us to make that process more efficient is really important, because we don’t want to give up that interaction."

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Education

Branson School Online

An online K-12 school uses GoToMeeting with HDFaces for enhanced interaction among students, parents and teachers.

"We all fell in love with GoToMeeting, and it won hands down with its tools and pricing compared to competitors. The ability to share the screen is just wonderful and we’re so happy with it."

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Dale Carnegie Training

A global performance improvement training company expands outreach to franchisees and enhances internal teams with web education and collaboration using GoToMeeting with HDFaces.

"HDFaces changes the dynamics of a meeting. It’s more personal, people are more attentive and relationships become stronger."

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Pearson Digital Learning

Pearson Digital Learning uses GoToMeeting to train its consultants, who then also employ GoToMeeting to train teachers across the United States to use Pearson educational software.

"GoToMeeting Corporate helps us facilitate powerful product training without needing to travel."

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TCS Education

A nonprofit educational organization enhances teaching and learning across campuses and countries by providing staff and students with subscriptions of GoToMeeting with HDFaces.

"With the integration of voice, video and screen sharing in GoToMeeting with HDFaces, it’s as close as you can get to actually being there."

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UNC’s Kenan-Flagler Business School

UNC’s OneMBA program easily connects students and faculty across the globe with Citrix GoToMeeting and GoToWebinar.

"I must say that I am very happy with the quality of GoToMeeting. It’s much better than our previous system."

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Finance

American Institute of Certified Tax Coaches

An educational organization for tax professionals adopted GoToMeeting and GoToWebinar to increase services and reduce the costs and environmental impact of travel.

"GoToWebinar helps us present a professional image because it is so reliable."

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Cambridge Southern Financial Advisors

CSFA, a financial planning and wealth management firm, uses GoToMeeting for easy, cost-effective web conferencing with busy clients and remote offices, avoiding traffic hassles and travel expenses.

"GoToMeeting helps us earn the continuing loyalty of our clients. And I believe it encourages people to refer their friends and relatives to us."

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United Capital

Using GoToMeeting, a financial advisory firm increases the frequency, intimacy and quality of collaboration and support across a dispersed organization.

"We are a huge iOS shop, and now that Citrix has added the capability to initiate as well as join a GoToMeeting session from these devices, we are seeing a significant pickup in usage."

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Healthcare

Golden Ventures

By conducting live online training with GoToMeeting, Golden Ventures, a provider of healthcare for the elderly, increased training efficiency and lowered travel costs.

"With GoToMeeting Corporate, we were able to reorganize the training function and conduct more training with 50 percent fewer trainers."

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Medibank Health Solutions

Medibank Health Solutions, a division of Australia’s largest private health insurer, has increased its employee engagement, improved its quality of training and reduced staff attrition rates by introducing GoToMeeting into its remote staff training program.

"With GoToMeeting we now have a call center operated by 600 remote workers that are more connected and engaged than ever before."

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NBI Pharmaceuticals, Inc.

A successful start-up pharmaceutical firm created a new, ultra-virtual business model by relying on GoToMeeting for seamless collaboration and avoidance of costly infrastructure.

"GoToMeeting is the backbone of NBI Pharmaceuticals and a game-changer for the 21st century entrepreneur."

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Hospitality

Cruise West

Cruise West, a small-ship cruise line, increases its business and enhances its image by providing real-time education for travel agents and customers with GoToWebinar.

"Better than any other solution, Citrix GoToWebinar has allowed us to enhance our brand and meet our high standards with customers."

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La Quinta

La Quinta Inns & Suites, part of one of the largest operators of limited-service hotels in the United States, uses GoToMeeting to quickly and efficiently share data with employees across a large geographic area.

"GoToMeeting has become our communication tool of choice."

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Papa John’s International

The world’s third-largest pizza company, Papa John’s International cuts travel costs by using GoToMeeting Corporate to meet with staff members and train franchisees in 49 states and 22 countries.

"If we conduct only five training sessions a year using GoToMeeting Corporate, that’s $50,000 in travel savings."

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Travelport

A leading provider of business services and critical transaction processing solutions promotes collaboration and innovation while controlling costs with GoToMeeting.

"We are scaling GoToMeeting very rapidly but have kept our costs predicable and manageable. The growth in demand from every line of business has been strong, and we’re seeing positive impacts on productivity, customer satisfaction and training cost containment."

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Manufacturing

DPR Construction

A large general contractor implemented GoToMeeting and GoToWebinar to enable collaboration on mobile and Mac devices, improve speed, reduce costs and enhance its technological leadership.

"The most exciting change has been the freedom to use the iPad and iPhone with GoToMeeting. Collaboration is now a lot easier and more convenient."

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Heritage Log Homes

Heritage Log Homes, a leading producer of log homes with an international customer base, uses GoToMeeting's real-time collaboration capabilities to drastically reduce the time needed to finalize designs with customers and to reach out to dealers without having to organize costly on-site meetings.

"By working one-on-one with GoToMeeting instead of just exchanging paper documents, customers get to know our architect and develop a higher comfort level with our company."

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Hills

The ease of use and collaboration features of GoToMeeting mean more-efficient training for sales staff at this iconic Australian manufacturing company.

"GoToMeeting satisfies all of our online meeting tool requirements because it is an anywhere, anytime solution."

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Media

BusinessWire

A global news distribution company reinforces its image as a technology leader via online training, education and client service using GoToMeeting and GoToWebinar.

"It allows us to support clients and staff whenever they need us, and that builds loyalty."

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Nonprofit

Twestival

Citrix GoToMeeting and GoToWebinar prove essential in helping an online not-for-profit organisation manage worldwide fundraising events.

"The easy-to-use GoToMeeting and GoToWebinar tools have proved invaluable in helping us get the message across and manage hugely successful one-day global events."

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Technology

Backup Technology

The provider of online backup and business continuity solutions uses GoToMeeting to drive sales by demonstrating its products and services to potential customers over the web.

"We have won some very notable customers with the help of GoToMeeting."

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BIRDVIEW Technologies

A provider of technology solutions for real estate agents and brokers, BIRDVIEW uses GoToWebinar to streamline its sales cycle.

"We have achieved impressive, measurable results from the GoToWebinar events."

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Check Point

The provider of a hosted human resource management system (HRMS) is increasing sales and expanding market reach by using GoToMeeting in the sales process.

"GoToMeeting enables us to do business hundreds or thousands of miles from our prospects and customers as if we're in the same room."

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Clarity

Clarity, a provider of Internet-based business solutions, uses GoToMeeting to give secure, remote sales presentations and live demonstrations to prospects, avoiding costly travel expenses.

"We save $5,000 to $10,000 a month in travel costs."

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COCC, Inc.

Technology provider for community banks and credit unions avoids costly travel by using GoToMeeting for sales presentations and customer training.

"Rather than flying and spending the night for a three-hour meeting, we're using GoToMeeting to meet remotely."

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Columbia Ultimate

Switching to GoToMeeting enabled Columbia Ultimate to eliminate budgeting headaches while increasing its ability to use online meetings to train customers on its software solutions.

"With GoToMeeting I don't have to spend any time worrying about overage charges."

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Cornerstone Information Systems

Using GoToMeeting to conduct sales demonstrations allowed this travel technology provider to eliminate unnecessary sales trips, enabling dramatic reductions in sales costs and increased productivity.

"By presenting our products online we reduced our cost of sales almost 50 percent."

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First Insight Corporation

Because training sessions are so easy to attend with GoToMeeting, enrollment has boomed at First Insight, a provider of software solutions for eye care professionals.

"Students report to us that they feel more confident using GoToMeeting."

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GBS Enterprises

A leading international software provider relies on GoToMeeting to enhance global collaboration, increase productivity and reduce travel expenses.

"GoToMeeting has quickly become indispensable for us. Video conferencing in HD quality improves and simplifies communication between dispersed teams, while at the same time reducing travel costs."

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Get Satisfaction

A customer engagement software provider relies on GoToMeeting with HDFaces to build customer trust, obtain feedback, support growth and reinforce its philosophy of collaboration.

"I believe we could not take on the next stage of business growth without a tool as powerful as GoToMeeting."

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HYPE Softwaretechnik

A leading idea and innovation management software provider optimises their global customer service and collaboration with GoToMeeting and GoToWebinar.

"HDFaces provides us with the social component that cross-branch collaboration often lacks. It is a huge advantage that you can actually see what is happening on the other side of the line now. This gives you the feeling of being truly involved in the conversation."

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MarketSharp

Now that MarketSharp uses GoToWebinar to demonstrate its remodelling software to larger remote audiences, its cost per sale has dropped 50 to 75 percent.

"GoToWebinar makes it very efficient for us to get our message out to hundreds of people at once."

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Mindjet

A collaborative work management software company champions GoToMeeting with HDFaces video conferencing for enabling focused communication, transparency and information sharing.

"With GoToMeeting, we’re able to share the ideas, the plans and even the things we’re going to execute against with everybody inside and outside our company."

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Prophix

A Canadian software company enhances its high-touch, customer-centric reputation using GoToMeeting, GoToWebinar and GoToAssist for remote demos, education and technical support.

"Feedback from customers indicates they value Prophix because of our high-touch, customer-centric approach. GoToMeeting, GoToWebinar and GoToAssist enable us to demonstrate that personal touch."

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SolidWorks

When collaborating on new 3D computer-aided design (CAD) software, SolidWorks developers appreciate that GoToMeeting provides true 24-bit color and scales to fit each person's screen.

"With GoToMeeting Corporate the "eureka" moments happen more frequently because everyone can see an accurate visual."

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SuccessFactors, Inc.

SuccessFactors, Inc., provides software solutions that specialise in helping organizations align their human resources with business goals. The company uses GoToMeeting to help salespeople easily and quickly demo products and GoToWebinar to generate cost-effective, high-quality webinar leads.

"We wanted one solution that could serve everyone's needs – sales, marketing, professional services. We found GoToMeeting with GoToWebinar was the best answer for all these teams."

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Webtrends

A digital marketing optimization firm finds many creative uses for HDFaces video conferencing and achieves benefits including hiring flexibility and enhanced teamwork.

"HDFaces helps us to present the right image to customers and prospects and to make our fast-moving business work. I can’t imagine life without it. People who use HDFaces won’t ever go back."

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Resources

GoToMeeting Fact Sheet (PDF)
Read a two-page overview of GoToMeeting.

Video Conferencing Fact Sheet (PDF)
Learn about GoToMeeting with HDFaces™ high-definition video conferencing.

Collaboration Tools Overview (PDF)
Brief review of all our product offerings.

Security & Reliability (PDF)
See how your meeting's confidentiality is protected.

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