VENDOR COMPARISON

Adobe Connect vs GoToMeeting

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Adobe Connect or GoToMeeting? The choice is yours.

Web Conferencing Solutions

What is Adobe Connect?

Adobe Connect Meetings is a web conferencing solution with two tiers of meeting plans with discounts on annual plan purchases, but unlike GoToMeeting does not offer a Free tier. As with GoToMeeting, the Adobe Connect paid plans all have VoIP or call-in audio options, although the call-in audio for Adobe Connect is provided by a third party. GoToMeeting and Adobe Connect also both offer personal meeting rooms and free mobile apps; however, Adobe Connect does offer a few features that GoToMeeting does not, including polls, whiteboard and up to 100 webcams.

What are some key differences between Adobe Connect and GoToMeeting?

Ease of use. Adobe Connect users must have Flash installed or download it to use the product. Also, Adobe Connect is sometimes purchased through a third party provider which has some pitfalls. For example, customers who purchase this way will not receive some of often-used features like the Outlook calendar plugin or hybrid audio.

Webcams. Meeting attendees can only use the microphone and webcam options after the organizer grants access. This is both frustration for the attendee and cumbersome for the organizer. Further, Adobe Connect allows up to 100 webcams which can potentially mean a chaotic, crowded interface that consumes large amounts of bandwidth. The video quality is low with no HD and low FPS.

Support. When Adobe Connect is purchased through a third party provider the customer will not receive support directly from Adobe. The result is a dependency on the third party to log and track all first and second level support requests.

Why Should I Choose GoToMeeting over Adobe Connect?

Meetings Made Easy. GoToMeeting allows users to instantly join (no download required) from desktop or mobile device. This makes web conferencing available to more visitors and more accessible in restricted IT environments.

Video. GoToMeeting offers high definition video on all meetings and allows the participant the control of turning their webcams on and off.

Audio. VoIP is available for all GoToMeeting plan tiers, but for customers that want to offer toll-free integrated audio, it can be added with GoToMeeting’s audio conferencing solution, OpenVoice.

Built for Business. GoToMeeting offers US based support 24/7 via email, phone and an online support center. GoToMeeting has dedicated account managers and onboarding professionals for a smooth deployment and a passion for customer success.

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  • Plans starting at $24/month

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How much does it cost?

Adobe Connect does not offer a free product and only offers two paid plan options. Pricing for the entry level tier is listed on their website, but the higher level tier pricing is only available by calling Sales.

Meeting Host 25

Enterprise

For meetings with up to 25 participants For meetings with up to 100 participants
Starting at $50.00/month

Contact Sales for pricing





PLAN:

Free

Starter

Pro

Plus

MAX:

3 people

5 people

25 people

100 people

COST:

$0

$29 per month

$24 month for annual plan

$49 per month

$39 month for annual plan

$59 per month

$49 month for annual plan


What do other people think?

“Citrix GoToMeeting remains one of the easiest conferencing platforms to use, and the videoconference feature keeps the application relevant, especially as new users and products flood the market all the time.”
–PC Mag

“GoToMeeting gives us the ability to work with a technology that is dependable and infinitely scalable.”
- Dana Fox
Director of global business development, Athena Software
“The main goal was video and screen sharing. That’s a big portion why we chose GoToMeeting, and our clients have been really happy to try it.”

- Marc Lalande
Chief Information Officer & Partner, Sid Lee Agency




Read online meeting software reviews.

If you're looking for online reviews of Adobe Connect, you can check find them here.
You can read reviews of GoToMeeting here.

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