Adobe Connect or GoTo Meeting? The choice is yours
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What is Adobe Connect?
Adobe Connect Meetings is a web conferencing solution with two tiers of meeting plans with discounts on annual plan purchases, but unlike GoTo Meeting does not offer a free tier. As with GoTo Meeting, the Adobe Connect paid plans all have VoIP or call-in audio options, although the call-in audio for Adobe Connect is provided by a third party. GoTo Meeting and Adobe Connect also both offer personal meeting rooms and free mobile apps; however, Adobe Connect does offer a few features that GoTo Meeting does not, including polls, whiteboard and up to 100 webcams.
What are some key differences between Adobe Connect and GoTo Meeting?
Ease of use
Adobe Connect users must have Flash installed or download it to use the product. Also, Adobe Connect is sometimes purchased through a third party provider which has some pitfalls. For example, customers who purchase this way will not receive some often-used features like the Outlook calendar plugin or hybrid audio.
Webcams
In Adobe Connect, meeting attendees can only use the microphone and webcam options after the organizer grants access. This is both frustrating for the attendee and cumbersome for the organizer.
Support
When Adobe Connect is purchased through a third party provider the customer will not receive support directly from Adobe. The result is a dependency on the third party to log and track all first and second level support requests.
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Meetings made easy
GoTo Meeting allows users to instantly join (no download required) from desktop or mobile devices. This makes web conferencing available to more visitors and more accessible in restricted IT environments. -
Audio
VoIP is available for all GoTo Meeting plan tiers, but for customers that want the option of a unified voice solution for toll-free, integrated audio, learn more about GoTo Connect. -
Video
GoTo Meeting offers high definition video on all meetings and allows the participant the control of turning their webcams on and off. -
Built for business
GoTo Meeting offers US based support 24/7 via email, phone and an online support center. GoTo Meeting has dedicated account managers and onboarding professionals for a smooth deployment and a passion for customer success.
"GoTo Meeting remains one of the easiest conferencing platforms to use, and the videoconference feature keeps the application relevant, especially as new users and products flood the market all the time."
PC Mag
"GoTo Meeting gives us the ability to work with a technology that is dependable and infinitely scalable."
Dana Fox
Director of Global Business Development, Athena Software
"The main goal was video and screen sharing. That’s a big portion why we chose GoTo Meeting, and our clients have been really happy to try it."
Marc Lalande
Chief Information Officer & Partner, Sid Lee Agency
All the features you’d expect, and more
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Integrations
Seamless integrations with top applications like Slack, Outlook, Google Calendar, Microsoft Teams. -
Combined video and screen sharing
View the webcam gallery plus a shared presentation or application on the same screen. -
Customer support
Extensive 24/7 customer support and trainings, video libraries, guides, etc. -
Secure by design
Keep your video communications safe with security features like 256-bit encryption. -
Cloud recording
Access and share meeting recordings at any time, from any device with cloud recording. -
Custom backgrounds
Customize your webcam background so you can truly work from "anywhere".
Read online meeting software reviews
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Adobe Connect reviews
If you're looking for online reviews of Adobe Connect, you can find them here. -
GoTo Meeting reviews
If you’re looking for online reviews of GoTo Meeting, you can find them here.