This benchmarking report is intended to provide training professionals and training managers with useful contextual data against which to compare their own performance, structure, programs and resourcing decisions, in order to improve the operations and effectiveness of their training organizations.
Tools expand the reach and effectiveness of the trainer.
As training modalities like hybrid or virtual instructor-led training (ILT) are applied, the abilities of the training professional are transformed. Attention must be given to helping both trainers and learners become comfortable with and master the capabilities of the learning environment.
Technology provides immediacy.
Rather than being used as a broadcast service to reach large numbers of learners, the strength of technology-supported ILT is in providing access immediately to learning that is easily set up, conducted and measured. Frequently, small virtual training sessions effectively overcome challenges of learner availability
Ease of use matters.
Training professionals wear many hats, managing many aspects of the planning, delivery and assessment of training, so it is important that technology is easily used and robustly supported.
Barriers are lowered.
Instructor-led training through technology lowers barriers of scheduling (aiding both learners and trainers), making it possible to unify training and training resources across many locations, and facilitates the management of learning programs with centralized registration and measurement.
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